Plumbing emergencies arise when we least expect it. At times, we might not even know it until significant damage occurs. Some plumbing emergencies may appear to be something we can handle ourselves, and other times we may need an expert. Most emergency cases, however, require the expertise of a professional emergency plumber.
The Uh-Oh Moment
I arrived home one evening to find my basement flooded. Initially, I didn’t know there was an issue until I went down to the basement to do laundry. Here I was, carrying my hamper full of clothes, switched on the basement light, and took a few steps down. I gasped in horror as I saw a pool of ankle-deep water starting to build up on my basement floor. I was frantic, and at first, paused out of shock. I dropped my hamper and ran down the stairs towards the water shut off valve. I turned the valve to stop the main flow of water from the city’s water supply, but I noticed a faint trickling noise even after shutting off the water line. I waited a few moments and stood still to listen for the trickling sound. It was still faint but very much apparent. I then went to turn off the power to the basement to prevent any further damages. “What happened to the basement? Where’s the water coming from?” A slew of questions entered my mind as I was caught in surprise. So much so, that I didn’t even know where to begin. I stood there in ankle deep water, realizing I never really had an emergency plan in place for situations like this. I headed back upstairs to grab some plastic bags and a mop. I started listening for the trickling noise once again and, sure enough, it was still there. I tried to pinpoint exactly where it was coming from, but because the water damage was extensive, I was not able to find it.
“I plan for all emergency situations,” said no one ever. Emergencies are just that, emergencies. They are unplanned events. We can’t always plan for emergencies, especially plumbing emergencies. So we have to try to make a logical plan of action when they do occur. I put down the mop and started searching for a professional plumber on my phone. It was late in the evening, and certainly past dinner time. I wondered what plumber would be open at this time of night. I searched for an emergency plumber, a certified professional plumber that is available for emergencies any time, day or night.
I called an emergency plumbing service and, within an hour, a plumber showed up. I quickly escorted him to the basement. He said that I was lucky that I caught it in time. I thought to myself, “ankle deep water isn’t exactly lucky.” While he was inspecting the water valve, he asked a few questions on whether or not I’ve done any do-it-yourself home improvements or have gone through any renovations lately. I said, “yesterday was my day off and I decided to hang a few pictures around the basement. I wanted the basement to not feel so dark as I frequented the basement often for doing laundry.” He said, “I see.” I told him I noticed a trickling noise, and even after shutting off the valve, it’s still there. He went behind the picture frames I nailed up against the wall. He said I might have accidentally hammered the nail in too deep and unknowingly created holes in my piping. He assured me he would fix it right away. A few hours passed and the plumber indicated there were no more leaks. He also gave me a tip to use the drainage line for my washing machine to clear the water out of the basement quicker.
After he had left, I decided to put their number on my fridge door so that if another plumbing emergency presents itself, I would be able to call them right away and be better prepared. Hiring an emergency plumbing service that dispatched certified professional plumbers truly was invaluable. As for my do-it-yourself project, next time I will be more careful.
This is a post by Sara Stringer